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A BU idea ─ A creative writing project

with current and former service users and carers

 

Better Understanding

communication pathways

A creative writing project to gather individuals’ stories using their own words of their circumstances and experiences with mental health services. 

The stories will be reviewed:

(i) to assess any benefits arising for care and treatment plans, daily living arrangements and social provisions;

(ii) to assess whether they aid communication and understanding between service users, carers and professionals;

(iii) as training material for healthcare professionals, e.g. a CD with real life stories, or play-lets for considering common themes from the stories, highlighting issues affecting care, understanding and communication.

(iv) to consider whether innovative interventions could help.

Innovations might include extended family conferences; or gathering more information at the pre-referral, primary care level.

The latter would not be therapy or an assessment within the mental health services, but fact finding to aid decisions. Information gathered may show the person is having normal emotional reactions to challenging circumstances.

A mental health referral, and the accompanying stigma, may be avoided if support and education about recognising and handling emotions is offered. Guidance towards practical solutions would help the person gains life skills and be better able to manage their life.

 

 

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